Privacy Policy

Last updated: October 12, 2025

Welcome to Dr. Celnacov Osteopathic Center (“we”, “our”, or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://osteopatia.md or use our services.

1. Information We Collect

1.1. Information You Provide

We may collect personal data that you voluntarily provide when:

  • You contact us via the contact form, email, or phone

  • You book an appointment or consultation

  • You subscribe to our newsletter or updates

This may include:

  • Name

  • Email address

  • Phone number

  • Message details or medical inquiry information

1.2. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on our site

  • Referring websites

This helps us improve the website’s performance and user experience.

1.3. Cookies

We use cookies and similar technologies to provide a better browsing experience.
You can manage or disable cookies in your browser settings.

2. How We Use Your Information

We may use your data to:

  • Respond to your inquiries or appointment requests

  • Provide our osteopathic and related healthcare services

  • Send administrative or service-related communications

  • Improve our website and user experience

  • Comply with legal and medical record-keeping obligations

3. Legal Basis for Processing

If you are located in the European Economic Area (EEA), we process your data under one or more of the following legal bases:

  • Your consent

  • The performance of a contract (e.g., booking an appointment)

  • Compliance with legal obligations (e.g., health record laws)

  • Our legitimate interests in providing safe and effective healthcare services

4. Sharing Your Information

We do not sell or rent your personal information.
We may share information only with:

  • Trusted service providers (e.g., hosting, email, analytics)

  • Healthcare professionals within our center for treatment purposes

  • Legal authorities, when required by law

All partners must comply with privacy and data protection regulations.

5. Data Retention

We retain personal and medical data only as long as necessary for the purposes described in this policy or as required by medical and legal standards.

6. Security

We use secure systems and protocols to protect your information against unauthorized access, loss, or misuse.

7. Your Rights

You have the right to:

  • Access and obtain a copy of your personal data

  • Request correction or deletion of inaccurate data

  • Withdraw consent for data processing (where applicable)

  • Object to certain processing activities

  • File a complaint with a data protection authority

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices.

9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us